Frequently Asked Questions
How long does shipping take?▼
We process orders within 2 business days. Standard shipping typically takes 3 to 7 business days, while express options are available for faster delivery at checkout.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags. Simply visit our returns portal to generate a prepaid label and start your refund.
Which payment methods do you accept?▼
Aluna accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible buy-now-pay-later options through Klarna and Afterpay for your convenience.
How do you ensure product quality?▼
Every Aluna garment undergoes a rigorous multi-point inspection. We source premium, sustainable fabrics and partner with ethical manufacturers to ensure your pieces last for seasons to come.
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What Our Customers Say
“The linen dress fits perfectly. Aluna's attention to detail and sustainable fabric quality truly exceeded my expectations.”
“Fast shipping and impeccable tailoring. The minimalist aesthetic of their seasonal collection is exactly what my wardrobe needed.”
“I love how versatile these pieces are. High-end fashion feel without the luxury markup. I'm officially a regular.”
Redefine Your Wardrobe With Aluna Style
Discover our curated collection of timeless fashion designed for the modern trendsetter today.
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